User manual

Signing in

1. Enter your clinic code (ask your admin) and press Continue.
2. Enter your username or phone and password, then Sign in.
3. You land on the screen for your role. Switch screens from the left sidebar.

Reception

Register · Queue · Billing

1. Register a patient: Reception → Register. Name + mobile are required; add age or date of birth (a future DOB is rejected).
2. Check in (issue a token): search the patient → Check in. A doctor is optional — choose “No doctor (walk-in)” for clinics where the doctor isn't a separate login.
3. Already in queue? the row shows “In queue · #N” instead of a Check-in button — no duplicate tokens.
4. Queue: Reception → Queue shows everyone waiting. Booked-but-not-arrived appointments can be Checked in or Cancelled there. Use the “⋯” menu to Mark no-show or Cancel visit.
5. Print the OP slip: open the token slip — in pen-and-paper clinics the doctor writes the prescription by hand in the ℞ area below.

Doctor

Consultation · Prescription

1. Open a waiting patient from the queue to start a consultation.
2. Record chief complaint, examination, prescription (search the medicine catalogue), and advice / follow-up.
3. Sign to lock the consultation and generate the prescription PDF, which can be printed or sent on WhatsApp.

Lab

Orders · Results

1. New order: Lab → + New order. Two steps — pick a patient, then select one or more panels; press Create order.
2. No panels showing? the test catalogue hasn't been set up — ask an admin to configure it.
3. Enter results, then verify and release; print the report.

Pharmacy

Dispense · GST invoice

1. Dispense against a visit or as a walk-in; pick medicines from the catalogue.
2. A GST invoice is generated automatically.

IPD (inpatient)

Admit · Charges · Discharge

1. Admit: IPD → + Admit patient. You need an available bed first (added by an admin under Manage rooms). Set the admitting doctor — charges default to them.
2. Add charges: consultation (pick a doctor; a third-party consultant can bill separately), pharmacy (pick a medicine), procedures. Description is optional.
3. Transfer doctor: reassign the doctor-of-record any time — the history is preserved.
4. Discharge: fill the discharge summary (diagnosis, treatment, medications, follow-up) and print it.

Admin

Staff · Rooms · Settings

1. Staff: add users and roles (admin, reception, doctor, nurse, pharmacist, lab).
2. Rooms & beds: IPD → Manage rooms (admin only).
3. Pricing, hospital identity, working hours live under Settings — these flow onto every slip and invoice.